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Shipping policy

Our SHIPPING POLICY is as follows: 

This is a wholesale-only store. We do not ship to private individuals. 

If you are a wholesale buyer, please read below : 

  • Step 1: Select merchandise and place your order request through the website, selecting "Payment Upon Fulfillment" at checkout.
  • Step 2: Receive by email the estimated delivery date and fees for your order request, send your formal approval by email.
  • Step 3: Pay for the merchandise and delivery fees via our website (secure payment via credit card or PayPal) when the goods are ready to ship (up to 90 days).
  • Step 4: Merchandise ships directly to your location with tracking info.

For delivery to the US, we ship from Massachusetts with USPS or FedEx. 

For delivery overseas, we ship either from Connecticut or from the artisans' workshops with DHL or FedEx. 

If you have any questions about shipping charges, please email info@ateliereastwest.com or call us at 1-781-925-1730.

Sales Tax

No sales tax in the US. 

For delivery oversease, customers are responsible for all applicable duties, customs, and taxes.

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